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https://hdl.handle.net/11681/27542Full metadata record
| DC Field | Value | Language |
|---|---|---|
| dc.contributor.author | Kirby, Jeffrey G. | - |
| dc.contributor.author | Moll, Jeffrey D. | - |
| dc.contributor.author | Larson, Kurt A. | - |
| dc.date.accessioned | 2018-07-09T18:07:32Z | - |
| dc.date.available | 2018-07-09T18:07:32Z | - |
| dc.date.issued | 1996-08 | - |
| dc.identifier.govdoc | USACERL Technical Report 96/80 | - |
| dc.identifier.uri | http://hdl.handle.net/11681/27542 | - |
| dc.description | Technical Report | en_US |
| dc.description.abstract | The Self Help Service Center Management System (SHSCMS) is a personal computer (PC)-based system that automates the recordkeeping at an installation's Self Help Store and supports the use of bar coding. This system provides inventory control and reorder, costing to account and quarters, and rates of consumption and store utilization. Development of this product has continued since SHSCMS was first used successfully in 1989 by Army installation Directorates of Engineering and Housing(DEHs). Since 1993, the number of new users has grown rapidly, and a review of the current implementation process should determine if it is the most efficient manner to transition new users lo full competence in the least possible time and with the lowest level of frustration. | en_US |
| dc.description.sponsorship | US Army Center for Public Works | en_US |
| dc.description.sponsorship | This study was conducted for the U.S. Army Center for Public Works (USACPW) under Military Interdepartmental Purchase Request (MIPR) no. E87950431 dated September 1995, entitled "Self Help Service Center". | - |
| dc.description.sponsorship | The work was performed by the Engineering Processes Division (PL-E) of the Planning and Management Laboratory (PL), U.S. Army Construction Engineering Research Laboratories (USACERL). | - |
| dc.description.tableofcontents | SF 298...1 Foreword…2 List of Tables…4 1Introduction…5 Background…5 Objective…6 Approach…6 Mode of Technology Transfer…6 2 Review of the Current Delivery Process…7 Current Implementation Process…7 Current Follow-up Support Procedures…8 Current FY 96 Client Installations…9 Program Utilization/Effectiveness...10 3 Identified Improvements to the Implementation Process…13 Need for An Implementation Manual …13 Survey of Informal Needs of Sites Using SHSCMS…13 Survey of SHSCMS Features Being Used…15 Survey of Recent SHSCMS Adopters…18 4 Conclusions and Recommendations….20 Meeting User Desired Implementation Informational Need…20 Use of Success Measures 20 Responding to Findings From Ratings…20 Lessons From Customer Evaluations…21 Appendix A: Self Help Service Center Management System Utilization Questionnaire…23 Appendix B: Questionnaire for the Reported Benefits and Hindrances to the Concept of Self Help…28 Distribution | - |
| dc.format.extent | 35 pages | - |
| dc.format.medium | PDF/A | - |
| dc.language.iso | en_US | en_US |
| dc.publisher | Construction Engineering Research Laboratories (U.S.) | en_US |
| dc.relation.ispartofseries | USACERL Technical Report (Construction Engineering Research Laboratories (U.S.));no.96/80 | - |
| dc.rights | Approved for public release; distribution is unlimited. | - |
| dc.source | The ERDC Library created this digital resource using one or more of the following: Zeta TS-0995, Zeutchel OS 12000, HP HD Pro 42-in. map scanner, Epson flatbed. | - |
| dc.subject | United States. Army--Inventory control | en_US |
| dc.subject | Inventory control | en_US |
| dc.subject | Housing | en_US |
| dc.title | Review of the Current Implementation Procedures for the Self Help Service Center Management System | en_US |
| dc.type | Report | - |
| Appears in Collections: | Technical Report | |
Files in This Item:
| File | Description | Size | Format | |
|---|---|---|---|---|
| USACERL Technical Report 96_80.pdf | 3.27 MB | Adobe PDF |  View/Open |